WhatsApp BSP platform for teams that operate at scale
Onboard WABA, provision numbers, manage templates, run a real multi-agent inbox, and automate conversations — all using the official WhatsApp Business API.
What is the WhatsApp Business Platform?
The WhatsApp Business Platform (Cloud API) is Meta’s official solution for businesses that need scalable, compliant, and multi-user WhatsApp operations.
WhatsApp Business App vs WhatsApp Business API
WhatsApp Business App
• Single device usage
• Manual replies
• No real automation
• Not built for teams
• Manual replies
• No real automation
• Not built for teams
WhatsApp Business API
• Multi-user access
• Automation & workflows
• High messaging limits
• Official & policy-compliant
• Automation & workflows
• High messaging limits
• Official & policy-compliant
Prerequisites to get started
Business website
Work email ID
GST / company documents
Phone number not linked to WhatsApp
Why teams choose the WhatsApp BSP platform
Bulk & transactional messaging
Verified business identity
High delivery & open rates
AI assistance with guardrails
Multi-agent team inbox
Low cost, high ROI at scale
Platform capabilities
Bulk & template messaging
Interactive message formats
AI chatbot + automation
Shared team inbox
Why KT AI
Official BSP onboarding support
Automation + inbox in one system
Enterprise-grade reliability
Frequently Asked Questions
Common questions about WhatsApp BSP onboarding and operations.