WhatsApp operations for healthcare teams

Manage appointment communication, patient queries, and follow-ups at scale — with clear workflows and reliable automation.

Appointment chaos

Patients need confirmations, reschedules, reminders, and updates — handled manually across teams.

High-volume repetitive queries

The same questions repeat daily: timings, doctors, fees, reports, preparation, and location.

No clear ownership

Conversations get lost without routing, assignment, escalation, and audit-friendly workflows.

How KT AI supports healthcare operations

KT AI helps healthcare teams run WhatsApp as a governed system — combining automation, team inbox workflows, and integrations in one platform.

Appointment reminders, confirmations, and follow-ups
Shared team inbox with routing, ownership, and escalation
Integration-ready workflows for your existing systems

See KT AI mapped to your healthcare workflow

Get a walkthrough aligned to appointments, patient support, and operational handoffs — designed for real teams.