Privacy Policy
Last updated: 2/12/2026
KT AI is a trade name used for promotional and product purposes and is operated by Kunisha Traders, Jaipur, Rajasthan, India (“we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, products, and services, including our WhatsApp Business Service Provider (BSP) platform, automation tools, APIs, and conversational AI solutions.
Information We Collect
- Contact & Account Information: Name, email address, phone number, company name, and communication details when you contact us, request a demo, or use our services.
- Business & Messaging Data: WhatsApp Business Account (WABA) information, message templates, metadata, automation rules, and operational data processed strictly on behalf of customers.
- Usage & Technical Data: IP address, browser type, device information, pages visited, and usage patterns for security, analytics, and performance monitoring.
- Support Communications: Emails, chats, or other communications exchanged with our support or sales teams.
How We Use Information
- Provide, operate, and maintain KT AI services
- Facilitate WhatsApp BSP onboarding and operations
- Enable inbox workflows, automation, and AI-assisted replies
- Improve platform reliability, security, and performance
- Respond to inquiries and provide customer support
- Comply with applicable laws and regulatory obligations
WhatsApp Business & Data Processing
KT AI processes WhatsApp Business data solely as a service provider acting on customer instructions. Message content and related data are not sold, shared for advertising purposes, or used to train unrelated AI models.
All WhatsApp Business API access and data handling are performed through Meta’s authorized Cloud API and comply with Meta’s WhatsApp Business Platform policies and applicable data protection laws.
Data Sharing & Disclosure
We do not sell personal data. Information may be shared only when necessary with:
- Meta Platforms, Inc. (WhatsApp Cloud API) to deliver messaging services
- Cloud hosting, infrastructure, analytics, and security providers
- Legal or regulatory authorities when required by law
Data Security
We implement reasonable technical and organizational safeguards, including access controls, monitoring, and encryption where applicable, to protect information. No system is completely secure, and users acknowledge this risk.
Data Retention
Data is retained only for as long as required to provide services, meet contractual obligations, or comply with legal and regulatory requirements.
Your Rights
- Request access to your personal information
- Request correction or deletion, subject to legal obligations
- Withdraw consent where applicable
Third-Party Links
Our website or platform may contain links to third-party services. We are not responsible for the privacy practices or content of those external sites.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.
Contact Information
For questions about this Privacy Policy or data practices, contact:
Trade Name: KT AI
Legal Entity: Kunisha Traders
Location: Jaipur, Rajasthan, India
Email: admin@ktai.co.in