Customer stories
Teams adopt KT AI to bring structure, visibility, and reliability to high-volume WhatsApp operations — without losing speed.
Why teams choose KT AI
Early adopters don’t come to KT AI for a single feature — they come for operational clarity across onboarding, messaging, and automation.
Cleaner onboarding
Faster WABA setup, clearer ownership, and fewer handoffs during go-live.
Inbox that scales
Teams collaborate with roles, assignments, and visibility instead of shared chaos.
Automation with control
Rules, flows, and AI assistance are deployed with clear guardrails and fallbacks.
How teams are using KT AI
Real-world scenarios where KT AI replaces fragmented tools with a single governed platform.
E-commerce & D2C teams
Handling order updates, support queries, and follow-ups through a shared inbox with automation for common flows.
Agencies & service providers
Managing multiple client WABAs with tenant isolation, controlled access, and admin oversight.
Sales & lead operations
Routing inbound leads, qualifying conversations, and triggering CRM workflows via webhooks.
What customers value most
Patterns we consistently see across teams evaluating BSP platforms.
Governance without friction
Role-based access, audit-friendly workflows, and clear ownership — without slowing teams down.
One platform, not many tools
Onboarding, templates, inbox operations, automation, analytics, and integrations in one system.
Built for growth
Designed to support more agents, more brands, and more volume without re-architecture.
Enterprise mindset
Compliance-aware operations aligned with Meta’s WhatsApp Business Platform requirements.
Your story could be next
Whether you’re evaluating WhatsApp for the first time or replacing fragmented tools, KT AI helps teams operate with clarity and confidence.